Derrick Goh is new head of POSB from Oct 1

DBS Group Holdings announced that Derrick Goh will be appointed as the new Head of POSB from Oct 1. Koh Kar Siong, the current Head of POSB, will succeed Pearlyn Phau as the Regional Head of DBS Treasures as Phau moves to become the Head of Consumer Banking in Hong Kong.

As Head of POSB, which is part of the DBS consumer banking group, DBS said Goh will provide leadership in further developing and growing the people’s bank. Leveraging on the new branch operating model, he will continue to foster deeper customer-branch engagement and embark on a customer segmentation strategy to bring customers a more customised banking experience. In addition, he will focus on strengthening POSB’s community roots through local programmes and increase the number of touchpoints islandwide to make banking even more convenient for customers. Goh joined DBS in 2008 and is currently the Chief Operating Officer for Institutional Banking Group. Under his leadership, Goh successfully established the COO office to provide strategic direction in implementing a consistent approach to customer analytics, business analysis, risks and controls across IBG globally to drive business performance.

With 19 years of banking experience under his belt, Koh joined DBS in 2003 and has assumed numerous leadership roles within DBS Group. He has been responsible for growing the POSB franchise in Singapore since 2009 and in implementing the new branch operating model. Koh was instrumental in helping the bank establish a strategic partnership with SingPost, which increased the bank’s branch touchpoints to 145 outlets.
In his new role as Regional Head of DBS Treasures, Koh will continue to strengthen DBS Treasures’ proposition to further deepen its engagement with the region’s affluent.

In her new appointment as the head of consumer banking in Hong Kong, Phau’s portfolio will include wealth management, mortgages, deposits, credit cards and unsecured loans. Phau joined DBS in 2003 and was most recently Regional Head of DBS Treasures. Prior to that, her previous roles include being Head of iBanking and Head of Treasures Singapore. She also played a key role in the development of the Treasures Private Client proposition, the launch of the DBS Wealth Continuum and the establishment of DBS Asia Treasures – a premier rewards platform for the bank's wealth management clients.